Kent FA Customer Charter

Kent FA recognise that football is in industry that thrives on emotions and we are therefore keen to develop an organisational culture which influences how we work and what we see as acceptable standards.

Kent FA are the custodians of football in Kent and we strive to be ‘Ahead of the Game’ in everything we do. This is not a grand mission statement or a far sighted vision but a plan to focus our work ensuring that we provide excellent customer service to all our stakeholders.